osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
osTicket (v220.127.116.11) Can't update ticket
When a user tries to update a ticket on the web page they get an error message saying: Unable to post the message. Try again
I've checked settings and I can't find anything that blocks users to not send on the web page. If they reply by e-mail it works fine, has anyone had this issue before?