Hi Snow,Don't worry, I found it under class.format.php under include folder. Changed it to if (class_exists('IntlBreakIterator')==false)I have truncated the ost__search table too and it looks like the search is working.Similar like Christom, got an email from osticket with the error message, however it is a bit different. My error was:Duplicate entry 'U-5861' for key 'PRIMARY'<br />
<br />
---- Backtrace ----<br />
#0 (root)/include/mysqli.php(177):
osTicket->logDBError('DB Error #1062', '[INSERT INTO `o...')<br />
#1 (root)/include/class.search.php(611): db_query('INSERT
INTO `os...')<br />
#2 (root)/include/class.search.php(538):
MysqlSearchBackend->__index(Array)<br />
#3 :
MysqlSearchBackend->IndexOldStuff(Array, NULL)<br />
#4 (root)/include/class.signal.php(98):
call_user_func_array(Array, Array)<br />
#5 (root)/scp/autocron.php(58): Signal:('cron',
Array)<br />
#6 {main}