Hi
I'll admit I'm new to Osticket. My host allows me to run 3 scheduled tasks per hosting account. So I've got 3 set for Osticket and every 20 minutes it runs the cron file and checks for new emails.
Can I not just bypass scheduled tasks and have it check every 5 mins for mail via pop? I've seen the option fetch frequency mentioned before but can't find it in my admin panel, settings-> emails
Please advise