osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Add Statuses to Your Tickets
Hey everyone! I am sorry it took so long to update from the 1.8 version of the mod but the summer has been really hectic at work.
I have all the code over on github (https://github.com/rowlandan25/osTicket-Modules/releases/tag/1004). You should be able to download a ZIP copy of it and copy the files over to your server. Please backup your server files and SQL database before attempting any modifications to your infrastructure. This is just good practice and I am not responsible for any problems it may cause.
Please Note: This is an alpha release of the 1.9 module pack developed for osTicket version 1.9.3. I have installed the module pack on a new system and everything appears to be running great, but I have not done rigorous testing of the module.
This module does not have the capability to upgrade from my 1.8 version yet, as there have been some pretty substantial changes between both osTicket 1.8 and 1.9 and my module. I am working on those changes next. If you need help with the initial configuration, take a look at the wiki page on GitHub (https://github.com/rowlandan25/osTicket-Modules/wiki/Ticket-Status-Module). If you find any issues with the module, please feel free to email me (firstname.lastname@example.org) or if you encounter an error please help me out and report it on github (https://github.com/rowlandan25/osTicket-Modules/issues). The same goes if you guys want something added to the mod pack.
Hope you guys find this useful!