I have 3 tech in os ticket
I want them all to get an email when someone opens a support ticket
How do I do that?
Set them up as managers or staff does not seem to do that..
They only get email if I set them as admin.. is that what I need to do ??
I have 3 tech in os ticket I want them all to get an email when someone opens a support ticketHow do I do that?Set them up as managers or staff does not seem to do that.. They only get email if I set them as admin.. is that what I need to do ??
DISREGARD
I figured it out