Looking at the server log entries there is nothing. This is all the system info I have:
osTicket Version v1.9.2 (4827655) Server Software Apache PHP Version 5.3.28 MySQL Version 5.5.37 PHP Extensions
gdlib Used for image manipulation and PDF printing imap Used for email fetching xml XML API xml-dom Used for HTML email processing json Improves performance creating and processing JSON gettext Improves performance for non US-English configurations mbstring Highly recommended for non western european language content phar Highly recommended for plugins and language packs
PHP Settings
cgi.fix_pathinfo = 1 "1" is recommended if AJAX is not working Database Usage Database Space Used 2.30 MiB Database Space for Attachments 0.02 MiB Thanks for your time on my issue.