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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Mail delivery failed: returning message ...

I am receiving  emails delivery problem in the support email address:

De:

Mail System <mailer-daemon@ghost.securenet-server.net>

Departement:

DSII

 

This message was created automatically by mail delivery software.
 
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
 
  root@ghost.securenet-server.net
    (ultimately generated from mailer-daemon@ghost.securenet-server.net)
    retry timeout exceeded
 
------ This is a copy of the message, including all the headers. ------
 
Return-path: <sisdz@pass-ue.dz>
Received: from ns5.kdconcept.net ([176.31.241.23]:52816)
        by ghost.securenet-server.net with esmtps (TLSv1:DHE-RSA-AES256-SHA:256)
        (Exim 4.82)
        (envelope-from <sisdz@pass-ue.dz>)
        id 1X71wn-000KR3-6p
        for mailer-daemon@ghost.securenet-server.net; Tue, 15 Jul 2014 08:35:05 -0400
Received: from [196.20.68.81] (port=36420 helo=localhost)
        by ns5.kdconcept.net with esmtpsa (TLSv1:DHE-RSA-AES256-SHA:256)
        (Exim 4.80.1)
        (envelope-from <sisdz@pass-ue.dz>)
        id 1X71wj-0006i8-Gc
        for mailer-daemon@ghost.securenet-server.net; Tue, 15 Jul 2014 14:35:01 +0200
Content-Type: multipart/alternative;
 boundary="=_9f4acd5ca66b77993c55efec4190653d"
MIME-Version: 1.0
From: "Support MSPRH" <sisdz@pass-ue.dz>
To: mailer-daemon@ghost.securenet-server.net
Subject: Support Ticket Opened
Date: Tue, 15 Jul 2014 15:30:47 +0100
Message-ID: <gFWo2CM0mUfDM.8--sisdz@pass-ue.dz>
X-Mailer: osTicket Mailer
Precedence: auto_reply
X-Autoreply: yes
X-Auto-Response-Suppress: DR, RN, OOF, AutoReply
Auto-Submitted: auto-replied
In-Reply-To: <E1X71rw-000IwL-5A@ghost.securenet-server.net>
References: <E1X71rw-000IwL-5A@ghost.securenet-server.net>
X-AntiAbuse: This header was added to track abuse, please include it with any abuse report
X-AntiAbuse: Primary Hostname - ns5.kdconcept.net
X-AntiAbuse: Original Domain - ghost.securenet-server.net
X-AntiAbuse: Originator/Caller UID/GID - [47 12] / [47 12]
X-AntiAbuse: Sender Address Domain - pass-ue.dz
X-Get-Message-Sender-Via: ns5.kdconcept.net: authenticated_id: sisdz@pass-ue.dz
 
--=_9f4acd5ca66b77993c55efec4190653d
Content-Transfer-Encoding: base64
Content-Type: text/plain; charset=utf-8
 


Comments

  • Your mail server says:

    "A message that you sent could not be delivered to one or more of its
    recipients. This is a permanent error. The following address(es) failed:"

    The email was sent to: root@ghost.securenet-server.net

    I'm not sure why you think this is osTicket related when the error is coming from your email server regarding your email address.  You should probably look at your mail server and fix the problem.
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