when i try to upload my logo to osticket i am getting the error "Unable to upload logo image. Image is too square. Upload a wider image" i already tried re-sizing it, anyone knows what size is acceptable?
I have used the .jpg logo with following dimensions419 (Horizontal) x 69 (Vertical) Pixels
Can't exactly look right now, but iirc mine is 500 x approx. 140 pixels.
Too square I guess is maybe because you are using an image which is e.g. 100 x 100, so not wide enough / too high compared to the width.
312x65 is whats currently there (user/client side)