Attached osticket_db_183.txt lists the tables in the 1.8.3 database1) running the upgrader from scp on the 1.8.3 fails, with system log listingUpgrader - 4323a6a8 (task pending).The TemplateContentLoader task reports there is work to do
as shown in the screenshots in above posts. Somewhat later it will also show an entry DB Error #1146 Table 'osticket.ost_content' doesn't exist ---- Backtrace ---- #0 (root)/include/mysqli.php(169): osTicket->logDBError('DB Error #1146', '[ SELECT id FRO...') #1 (root)/include/class.page.php(218): db_query(' SELECT id FROM...') #2 (root)/scp/login.php(22): Page:('banner-staff') #3 (root)/scp/staff.inc.php(55): require('/srv/www/htdocs...') #4 (root)/scp/staff.inc.php(71): staffLoginPage('Authentication ...') #5 (root)/scp/admin.inc.php(16): require('/srv/www/htdocs...') #6 (root)/scp/logs.php(16): require('/srv/www/htdocs...') #7 {main}2) the table ost_page looks to have been renamed to ost_content at this point - attached osticket_db_failed_upgrade_191.txt lists the tables in the osticket database3) deleting the ost_page table before the upgrade results in the upgrade process failing with: Upgrader Error Can't find file: './osticket/ost_page.frm' (errno: 2)Please let me know what other information would be helpful.
@[deleted] @[deleted] not my intention to hijack the thread, i didn't think there was a point in opening a second thread for the same issue but if you prefer I can do that. Thanks to both for your efforts.
[osticket_db_183.txt](https://forum.osticket.com/assets/files/migrated/FileUpload/3f/565fdec59f90d1eab9d6e84a634698.txt)
[osticket_db_failed_upgrade_191.txt](https://forum.osticket.com/assets/files/migrated/FileUpload/4c/af7264de80a876813ef6e5f04e7c77.txt)