I just tested a customer email.You will get that link to follow the ticket online. If I click on that I get an 404 "not found" error page.In my url bar it says: http://www.mycompany.com/support/scp/%25%7Brecipient.ticket_link%7DThe page itself says:The requested URL /support/scp/%25%7Brecipient.ticket_link%7D was not found on this serverHow can this be fixed?