First of all im using the 1.8 version of Osticket and fairly new to the tool. The installation and configuration was very simple. Thanks to everyone who worked on this amazing tool
The only issue i have is that . i want the ticket number to be sequential not random. i could do this from the admin. although when i made it sequential the ticket number starts from 1 (pretty obvious) , is there any way that i can increase this number to a 6 digit number so that the ticketnumber starts from a 6 digit