osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
I am new to osTicket. We are looking to use osTicket as an internal system. I am looking for a way to make notes added to a ticket internal notes rather than posting a reply by default. I am also looking for a way to disable the ticket notice when creating a new ticket. Any help that anyone could provide would be appreciated.