Hello everybody,we are trying to setup our incoming email account to point to a shared mail folder hosted on an office365 Exchange mail server. We can access it without problems by setting up an IMAP email account in Thunderbird and other email client programs. It works by using the following login username@domainname.com/sharedmailboxaliasand using username@domainname.com password. In osTicket it fails at the php function imap_open() and the error message reports an authentication failure upon opening a stream.We have tried to access the regular non shared folder account username@domainname.com and everything works nicely.As said we have tested several IMAP email clients and all work without any problem.We have tried as well to escape the escape the slash character to no avail.As anybody an idea about how to solve the problem?Thanks in advanceAndrea