Good afternoon, I wonder if it is possible to generate some kind of report in osTicket? I'm using version 1.6 translated into my language ... Could you please help me? Thank you friends
Nope. But there is a great mod for that version written and maintained by forum user Scottro at sudobash.http://www.sudobash.net/ostickets-reports/
And how can I use it? thank you
We do not support 3rd party mods, you would want to talk to him about how to use it. Also his instructions are on the site.