It looks like you're posting the request wrong, it should be the body of the request as shown below.' post the XML to the ticket system....Set objXMLHTTP = Server.CreateObject("Microsoft.XMLHTTP")objXMLHTTP.Open "POST", TicketURL, falseobjXMLHTTP.setRequestHeader "X-API-Key", APIKeyobjXMLHTTP.setRequestHeader "Content-Type", "text/xml"objXMLHTTP.Send msgXMLresult=objXMLHTTP.responseTextSet objXMLHTTP = NothingCheers