G'day guys,I just want to say top job on adding CC to osTicket in version 1.8.1 fantastic capability now I just need an excuse to use it :)What I did want to ask (maybe its already implemented) or suggest is that regular clients can be added and information about them be stored with their "account". Some viewable by them, other stuff that is only viewable by support technicians. For example I have lots of clients who cannot remember usernames and passwords (I know security concerns, etc) and other information like IP addresses, details of topology, etc and what I want to do is have a secure system where all that information is stored and can be accessed given the right credentials to do so. Even if the information stored wasn't sensitive it would be still a great addition I would think.Regards,Steven SwartsTechCare