osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
How to add more source for New Ticket
Just a simple things though - how do I add other sources for New Ticket created by staff?
I'm thinking of adding Twitter/Facebook/Instagram so other staff seeing the ticket automatically knew where to refer if necessary
p/s: currently I'm using Internal Notes function but adding the sources would be a big help