Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

In this Discussion

osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Reset Statistics : After testing

Is there a way to reset the Statistics after doing testing? Any suggestions would be appreciated.

Comments

  • I do not think that this has changed since the last version.

    Q
    : how do I reset the Staff panel -> Dashboard Statistics page?

    A: the statistics are stored in the ticket_event table. When you are first playing with osTicket and opening and closing test tickets this table will get populated with information that is used to generate the statistics. If you delete all those test tickets and would like to reset the statistical data you can delete all the records in this table.

    source: http://www.tmib.net/frequently-asked-questions-faq-about-osticket-17st

  • Thank you

    You can close this
This discussion has been closed.