osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
I'd like to set up a cronjob to fetch the emails (email setup was successful). My provider allows to set up cron jobs, so I tried it with /api/cron.php for the domain, which however gives no results. When I access the file manually, I get the message "cron.php only supports local cron calls - use http -> api/tasks/cron"
I also tried to edit the rcron.php and filled in the API key and my domain, then uploaded it to the server and set up a cronjob for this file, but also no result. When I access the file manually, I get the message
The requested URL /osticket/api/tasks/cron was not found on this server.
Note: There is no directory api/tasks/cron in the upload folder that I downloaded.
What am I doing wrong here?