Hi,we want to offer commercial support on a pay-per-ticket basis.This is how we imagine the processUser opens a ticketUser receives response containing a paypal payment LinkUser pays the ticketPaypal sends IPN which triggers a POST requests to a web service we host ourself (very simple: ticket with id = {id} payment status = paid)In OS Ticket's tickets overview there is another column (payment status) that turns from red to green after performing a GET request against our webservice for all tickets that have the status "paid"Operator solves paid ticketCustomer is happy :-)
Steps 1 to 4 are no problem at all for us, but as we haven't worked with php before, we'd need help here. Should be pretty easy for someone who knows php, though.
Is anybody who needs that feature too, interested in working together on that feature?Ideally someone from Germany, so there is no language barrier :-) But that's not a requirement
Further thoughts: There could be different price levels according to different degrees of urgency
Best regards