Update: I have gotten past that error message but now I'm getting this IIS error message:
Server Error in '/' Application.
Description:
An error occurred during the processing of a configuration file required to
service this request. Please review the specific error details below and modify
your configuration file appropriately. Parser Error Message:
Section or group name 'system.webServer' is already defined. Updates to this
may only occur at the configuration level where it is defined.Source
Error:
Line 3:
Line 4: <configSections>
Line 5: <sectionGroup name="system.webServer">
Line 6: <sectionGroup name="rewrite">
Line 7: <section name="rewriteMaps" overrideModeDefault="Allow" />
Source
File: C:\osTicket-v1.8.0\upload\web.config Line: 5
Regards
Steve