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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

1.8.0 - incorrect ticket counter for admin with "Limit ticket access"


I have a ADMIN account with the "Limit ticket access to ONLY assigned tickets." activated.

When I go to my Staff Panel ( /scp/index.php ) - the ticket counters at the top (Open / Answered / My Tickets / etc ) are showing overall number of such tickets on the system, as if I had no Limited Access activated.
In the earlier osTicket version (1.7.3) those ticket counters were correct.

The issue is only with the counters. The listings of tickets are displaying only tickets related to my account.

I think it is a bug of 1.8.0. Or is there anything I did wrong while upgrading from 1.7.3 to 1.8.0 ?

I would appreciate any help.


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