This mod allows to track equipment status along with the ticket. Features equipment status levels, tickets history for a particular item and tracking equipment open tickets.
Releases for OSTicket 1.7 and 1.8:
https://github.com/poctob/OSTicketEquipment/releases(https://github.com/poctob/OSTicketEquipment/releases)
Screenshots and instructions are on the project's wiki page:
https://github.com/poctob/OSTicketEquipment/wiki(https://github.com/poctob/OSTicketEquipment/wiki)
Version for 1.7 has been tested extensively by our team, 1.8 just released today.
Thanks