osTicket v1.9.12 (stable), osTicket v1.10-RC.2 (Release Candidate) now available! Go get it now
Change and Merge in open.php
I would like to change the Email field in Open Ticket.
What I am trying to do is make the email field Username then have a fixed value for the rest of the email address.
So for example:-
User Input = theirusername
Fixed Value = @mycompany
Output result for email value becomes: [email]email@example.com[/email]
This would save staff from having to type their entire email address and is not messy as it would be if the field value was set to @mycompany
.com and the user was expected to input their username before the @.
Can anyone help me with this.