The osTicket team is pleased to announce availability of osTicket, v1.8.1, the latest stable release in 1.8.x series. For more information please read our blog post
How to know if someone already replied on the ticket?
How to know if someone already replied on the ticket? I have lots of ticket and wanted it to be easier for me to find out who already responded on the tickets, would be better if it will change to green if there were new replies on the ticket.
Or is there a feature of this?