Hey all! I've been using osticket 1.6 since january and I love the system. Thanks for all the work you've done on it. But i've run across a problem and could use some direction.
I cant remember my admin account password. I haven't logged in since the end of january to it and I need to correct a few items in the setup of the ticket entry forms.
Whats worse is, i've gone into the db and tried deleting the password to set it blank but it did not take.
Is there a form or page to reset the password? I even tried adding a user via the db and it didn't take either.