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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

How to find out what version I'm on?

Hello,
I want to upgrade to 1.6, but how do I know if I'm not already on it?

Thanks

Comments

  • 1 - Login to your SCP
    2 - Click on 'Admin Panel' link in the top-right corner
    3 - Click on the 'Settings' tab

    Your version should be displayed there.
    osticket_version.jpg
    431 x 80 - 14K
  • If you are more comfortable running a SQL query to find out what version you are running you can run:

    select ostversion from ost_config
  • How can I check ostversion in new osTicket? i.e. 1.8.0.2?
  • 1 - Login to your SCP
    2 - Click on 'Admin Panel' link in the top-right corner
    3 - Click on the 'Settings' tab

    Additionally if your running 1.8.x you can use the information screen at: Admin panel -> Dashboard -> Information which also additionally gives you information about you server.
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