Hello,
I want to upgrade to 1.6, but how do I know if I'm not already on it?
Thanks
1 - Login to your SCP
2 - Click on 'Admin Panel' link in the top-right corner
3 - Click on the 'Settings' tab
Your version should be displayed there.
If you are more comfortable running a SQL query to find out what version you are running you can run:
select ostversion from ost_config
How can I check ostversion in new osTicket? i.e. 1.8.0.2?
1 - Login to your SCP2 - Click on 'Admin Panel' link in the top-right corner3 - Click on the 'Settings' tabAdditionally if your running 1.8.x you can use the information screen at: Admin panel -> Dashboard -> Information which also additionally gives you information about you server.