For some reason i can not get osTicket to render an html based email when it is fetched. Can someone please help? I am fetching against Google using IMAP. It only happens for this one particular ticket but I get hundreds a day. At the bottom of this ticket is an attachment which is the only thing I am really interested in. But since the code isn't rendering, it never shows the attachment either.
Comlink Unified Messaging Mail Alert BODY { background-color : #FFFFFF; font-family : Verdana, Arial, Helvetica, sans-serif; font-size : 10px; color : #aa0000;}TD { font-family : Verdana, Arial, Helvetica, sans-serif; font-size : 12px; color : #aa0000;}TD.copyright { font-family : Verdana, Arial, Helvetica, sans-serif; font-size : 10px; color : #CCCCCC;}*.copyright A { font-family : Verdana, Arial, Helvetica, sans-serif; font-size : 10px; color : #DDDDDD; text-decoration : none;}*.copyright A { font-family : Verdana, Arial, Helvetica, sans-serif; font-size : 10px; color : #FFFFFF; text-decoration : none;}A { font-family : Verdana, Arial, Helvetica, sans-serif; font-size : 12px; color : #aa0000;}A { font-family : Verdana, Arial, Helvetica, sans-serif; font-size : 12px; color : #860300;}.oldbrowser {display: none;}
???UniCall Messaging Alert