osTicket v126.96.36.199 (stable) is now available! Go get it now
can you tell me how to allow attachment for users to attach the documents if they need.
also i tried on the admin panel and on settings.
i found the options but i couldnt understand this field
""Web user (e.g apache) must have write access to the folder.""
can you tell me how to create a folder for attachment on the server?