There seems to be a problem with osticket with exchange because it works perfectly with my linux POP3 account. I am using pop3test on my linux box to see whats happening when trying to access POP3 account on exchange here is the script output.
root@helpdesk:~# pop3test -a USERNAME -i MAILSERVER -s -m user -p 995
verify error=20 to get local issuer certificate
verify error=27 not trusted
TLS connection established: TLSv1 with cipher AES128-SHA (128/128 bits)
S: +OK The Microsoft Exchange POP3 service is ready.
C: CAPA
S: +OK
S: TOP
S: UIDL
S: SASL NTLM
S: SASL GSSAPI
S: USER
S: EXPIRE 1800 SECONDS
S: .
Please enter your password:
C: USER USERNAME
S: +OK
Authentication failed. generic failure
Security strength factor: 128
-ERR Protocol error. 19
-ERR Protocol error. 19
-ERR Protocol error. 20
Connection closed.
root@helpdesk:~#
When I try the pop3 test with a linux pop3 account, here is the output:
root@helpdesk:~# pop3test -a USERNAME -i MAILSERVER -s -p 995
verify error=18 signed certificate
TLS connection established: TLSv1 with cipher AES256-SHA (256/256 bits)
S: +OK Hello there.
C: CAPA
S: +OK Here's what I can do:
S: TOP
S: USER
S: LOGIN-DELAY 10
S: PIPELINING
S: UIDL
S: IMPLEMENTATION Courier Mail Server
S: .
Please enter your password:
C: USER USERNAME
S: +OK Password required.
C: PASS <omitted>
S: +OK logged in.
Authenticated.
Security strength factor: 256
I know this isnt a microsoft forum but could it be that my exchange server is setup wrong? I have setup the exchange pop3 account in outlook and it works fine. Does osticket support pop3 accounts via exchange? It would be nice to get osticket working with my exchange server as im really impressed with the software at the moment.
Any help would be greatful.
Kind Regards,
Wayne