I'm surprised that this doesn't come standard! I am trying to adapt osTicket to include the body when I search tickets.
I have looked at the table structure and see why this might be a pain, but it would be a good optional feature. Let me know if you have any ideas!
Thanks!
I see the body is in ost_ticket_message, "message." I am trying to figure out how to join this to the regular search query located in tickets.inc.php. Help me please!
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