This should get you close. You might not need to part about the attachments, but it's include as an example.
More documentation is available (here)
#!/usr/bin/php -q
<?php
#
# Configuration: Enter the url and key. That is it.
# url => URL to api/task/cron e.g http://yourdomain.com/support/api/tasks/cron
# key => API's Key (see admin panel on how to generate a key)
#
$config = array(
'url'=>'http://domain.com/api/tickets.json',
'key'=>'<api key>'
);
# Fill in the data for the new ticket, this will likely come from $_POST.
$data = array(
'name' => 'greezybacon',
'email' => 'mailbox@host.com',
'subject' => 'Test API message',
'message' => 'This is a test of the osTicket API',
'ip' => $_SERVER,
'attachments' => array(),
);
#pre-checks
function_exists('curl_version') or die('CURL support required');
function_exists('json_encode') or die('JSON support required');
$data =
array('filename.pdf' =>
'data/pdf;base64,' .
base64_encode(file_get_contents('/path/to/filename.pdf')));
#set timeout
set_time_limit(30);
#curl post
$ch = curl_init();
curl_setopt($ch, CURLOPT_URL, $config);
curl_setopt($ch, CURLOPT_POST, 1);
curl_setopt($ch, CURLOPT_POSTFIELDS, json_encode($data));
curl_setopt($ch, CURLOPT_USERAGENT, 'osTicket API Client v1.7');
curl_setopt($ch, CURLOPT_HEADER, FALSE);
curl_setopt($ch, CURLOPT_HTTPHEADER, array( 'Expect:', 'X-API-Key: '.$config));
curl_setopt($ch, CURLOPT_FOLLOWLOCATION, FALSE);
curl_setopt($ch, CURLOPT_RETURNTRANSFER, TRUE);
$result=curl_exec($ch);
$code = curl_getinfo($ch, CURLINFO_HTTP_CODE);
curl_close($ch);
if ($code != 201)
throw new Exception('Unable to create ticket: '.$result);
$ticket_id = (int) $result;
# Continue onward here if necessary. $ticket_id has the ID number of the
# newly-created ticket
?>
Cheers,
PS - Hopefully one day, osTicket will have a downloadable API library ...