Happy New Year

As 2014 begins, I recognize a familiar sentiment that seems to become contagious this time of year. Beyond the numerous resolutions we promise to keep to better ourselves and our lives, we also set out on a path of starting fresh, being better prepared and creating systems for success in our work as well. You’ve probably even made a resolution to provide better support your customers this year as well! After all, they are the top priority in your business.

Custom Forms, Fields, and Lists

Do you need to track model numbers, serial numbers with respect to your tickets? Tired of responding to initial ticket messages to get more data from your users? osTicket 1.8 introduces customizable forms and fields which will help you associate extra fields with your tickets, customers, and even about your company.

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About Us

osTicket is the world's most popular and trusted open source customer support ticketing system. osTicket is designed to help you improve customer service by providing your staff with a customer support platform they need to deliver fast, effective and measurable support.