We believe in helping you Make. Happy. Customers. Easily scale and streamline your customer service and drastically improve your customer's experience.
osTicket is a widely-used and trusted open source support ticket system. It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform. osTicket comes packed with more features and tools than most of the expensive (and complex) support ticket systems on the market. The best part is, it's completely free.
Web
Email
API
This is more than brilliant! Installing this support system was incredibly easy and the configuration and usability scores 10 out of 10 from me. This really is excellent. Thanks guys!
Peter L.osTicket User
This is more than brilliant! Installing this support system was incredibly easy and the configuration and usability scores 10 out of 10 from me. This really is excellent. Thanks guys!
Peter L.osTicket User
I am so glad that i found osTicket via Google. There were many other open source Support Ticket System solutions but none of them could compare to osTicket. osTicket is more thought out, as is so easy to install. I has osTicket up and running in under 8 minutes!! 5 out of 5 stars!!
JustinosTicket User
There are so many open source products that claim to be easy to install and configure, but few deliver. osTicket really is easy to install and configure! I can see that it is quite configurable if you want to tweak it, but I could not believe how quick I was up and running with a ticket system allowing e-mail generated tickets (with attachments). Incredible.
ScottAwesome osTicket User
This is exactly what I wanted: a simple to install, simple to configure, simple to use web-based ticketing system without a gazillion of features!
CraconiaosTicket User
